EMG Solutions
Montgomery, Alabama
Director of Office Operations
- Answers all incoming phone calls to the company
- Manages the schedule of 13 providers and provides the schedules to all clinics
- Manages all benefits for all employees
- Assists in business development and growth of the company by participating in all meetings related to growth and marketing and following through on assigned tasks
- Handles communication from clinics and assists clinics in their needs
EMG Solutions
Montgomery, Alabama
Administrative Assistant
- Answered all incoming phone calls and emails
- Managed the schedule of all providers
- Attended to basic accounts receivable and accounts payable
- Processed payroll bi-weekly
- Managed all benefits and other human resources responsibilities
CTR Construction and Remodeling
Montgomery, Alabama
Financial Coordinator
- Managed and updated budget
- Attended to all email and phone communication regarding payments to the business
- Managed accounts and processed payments for all projects, making sure everything was on budget and payments are received on time
- Updated and submited payroll each week
Harold B. Lee Library – Brigham Young University
Library Secretary – Student Supervisor
- Designed new training manual that 10 people have used and reference frequently
- Implemented strategies that makes processes 50% more efficient
- Oversaw 8 student employees
- Attended to all email and phone communication from faculty, administration, and students promptly, increasing response rate by 20 minutes
International Language Program
Volunteer Head English Teacher
Vilnius, Lithuania
- Supervised group of teachers
- Trained 4 teachers on specific teaching practices
- Evaluated teachers on their performance while teaching on a scale of 1-5, with a 25% evaluation increase from most teachers
- Taught English to groups of children with age ranges of 3-11, with 7-15 children in each group and each child being able to speak full sentences by end of semester
Volunteer English Teacher
Kiev, Ukraine
- Taught English to a group of children ages 3-7
- Implemented rules and strategies to help children behave
- Managed teaching schedule of 3 teachers and class rotation schedule of children
- Improved teaching strategies that showed a 75% increase in children’s learning
