EMG Solutions
Montgomery, Alabama
Director of Office Operations

• Answers all incoming phone calls to the company 
• Manages the schedule of 13 providers and provides the schedules to all clinics
• Manages all benefits for all employees
• Assists in business development and growth of the company by participating in all meetings related to growth and marketing and following through on assigned tasks
• Handles communication from clinics and assists clinics in their needs

EMG Solutions
Montgomery, Alabama
Administrative Assistant

• Answered all incoming phone calls and emails
• Managed the schedule of all providers
• Attended to basic accounts receivable and accounts payable
• Processed payroll bi-weekly 
• Managed all benefits and other human resources responsibilities

CTR Construction and Remodeling
Montgomery, Alabama
Financial Coordinator

• Managed and updated budget
• Attended to all email and phone communication regarding payments to the business
• Managed accounts and processed payments for all projects, making sure everything was on budget and payments are received on time
• Updated and submited payroll each week

Harold B. Lee Library – Brigham Young University
Library Secretary – Student Supervisor

• Designed new training manual that 10 people have used and reference frequently
• Implemented strategies that makes processes 50% more efficient
• Oversaw 8 student employees 
• Attended to all email and phone communication from faculty, administration, and students promptly, increasing response rate by 20 minutes

International Language Program

Volunteer Head English Teacher
Vilnius, Lithuania

• Supervised group of teachers
• Trained 4 teachers on specific teaching practices
• Evaluated teachers on their performance while teaching on a scale of 1-5, with a 25% evaluation increase from most teachers
• Taught English to groups of children with age ranges of 3-11, with 7-15 children in each group and each child being able to speak full sentences by end of semester

Volunteer English Teacher
Kiev, Ukraine

• Taught English to a group of children ages 3-7
• Implemented rules and strategies to help children behave
• Managed teaching schedule of 3 teachers and class rotation schedule of children
• Improved teaching strategies that showed a 75% increase in children’s learning